Conflicts, sooner or later we have to deal with them. Sometimes a conflict has escaltated so far and is so heated that one has to have a conversation under guidance to resolve it. Clients can also determine in advance that a relationship, is finite whereby only the pending business transactions need to be negotiated under the guidance of a neutral professional.
Sometimes the call for conflict resolution is to gain a different perspective surrounding an incident. An incident in which one is faced with feelings of powerlessness and frustration and needs to express this to the person involved. In addition to the facts, the feelings and consequences need to be expressed in order to arrive to closure.
Conversations in conflict resolution take place at a neutral location.